Welcome to Adissia Mobile App, this Privacy Policy governs the way Adissia Developers Private Limited and its affiliates, “Our” or “Adissia” or “Us” or “We” collect, use, maintain and disclose information collected solely from:
“Visitors” and “Users” or “You” or “Yours” of Our Mobile Adissia App (“App”);
Email, text, and other electronic messages between you and Us;
Mobile and desktop applications that you may download from Our App;
We may collect any information that can be used to identify you including but not limited to your name, postal address, e-mail address, passport number, Emirates ID number, property ID and/or telephone number, mobile number, Internet Protocol (“IP”) Address and Location Data, Age, Gender, Country, Interests, your image and details of the contract entered with you (“Personal Information”). We may collect Personal Information in a variety of ways, including, but not limited to, when you visit Our App, use Live Chat, subscribe to Our newsletter, complete a form, and in connection with other activities, services, features, or resources we make available on Our App, and automatically as you navigate through the App. You can always refuse to supply Personal Information, except that it may prevent you from engaging in certain related activities on Our App. You can visit Our Apps anonymously. You can change your Personal Information by sending us an email to support@adissia.com
We may collect your non-personal identification information whenever you interact with Our Apps. Non-personal identification information means information that is about you but does not identify you individually, and/or relates to information about your internet connection, the equipment you use to access the Apps and usage details, and other similar information.
Adissia may collect and use your Personal Information for the following purposes:
To improve customer service: Information provided by you helps us respond to customer service requests and support needs, more efficiently;
To personalize user experience: We may use your information in the aggregate to understand how users as a group use the services and resources provided on Our App;
To improve Our App: We may use feedback provided by you to improve Our products and services;
To run a promotion, contest, survey, or other feature on the App;
To send you the information you agreed to receive about topics of interest to you;
To send periodic emails & notifications;
To fulfil the purpose for which you provide it;
For marketing purposes by third-party vendor appointed by us;
For any other purpose disclosed by us, when you provide it;
By accepting this Privacy Policy, you give your explicit consent for your personal information to be recorded, stored, processed, transferred, and shared by us. You also understand that you have the right to withdraw your consent at any time after notifying us in writing to not use your information in the manner described above by contacting us at support@adissia.com
We may use your e-mail address to respond to any inquiries, questions, and/or other requests you may have. If you opt to be a part of Our mailing list, then you will receive e-mails about Adissia news, updates, related project, product or service information, etc. If at any time you would like to unsubscribe from receiving future emails from us, you may do so by contacting us via any of Our App.
You can review and change your Personal Information by logging into the App. You may also request to update any Personal Information we hold about you by contacting us at support@adissia.com.
We adopt appropriate data collection, storage, and processing practices and security measures to protect against accidental loss, unauthorized access, alteration, disclosure, or destruction of your Personal Information and data stored on our Apps. Any payment transactions will be encrypted using current technology. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to Our Apps. Any transmission of Personal Information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the Apps.
All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
We have used permissions such as camera, biometric, storage, call phone, and internet access within the App solely for functional purposes to support specific features. These permissions are essential for enabling features like capturing/uploading photos, secure login, calling support, or managing user-generated content.
We do not use any of these permissions for surveillance, data mining, or unrelated tracking activities. All permissions are requested transparently and used strictly within the intended scope of the application's services.
You may withdraw consent for data collection, use, or disclosure at any time by submitting a request via our 👉 Data Access Request Form
We will inform you of any consequences of withdrawal, such as limited functionality. Withdrawal does not affect lawful data processing based on prior consent or legal obligations.
We retain your personal information for as long as your account is active or as needed to:
Data that is no longer required is deleted or anonymized in accordance with our retention practices.
We employ industry-standard administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse. While we strive for security, no system can guarantee complete protection.
Depending on your jurisdiction, you may have the right to:
To exercise your rights, contact us at support@adissia.com or use our 👉 Data Access Request Form
You may delete your personal data by:
We will process deletion requests in line with legal obligations and data protection standards.
The App is not intended for children under the age of 13 (or the applicable age of majority in your country). We do not knowingly collect or retain data from children. If we learn of such data collection, we will delete it immediately.
We do not sell, trade, or rent your Personal Information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding users with Our subsidiaries, group companies, our business partners, trusted affiliates, and advertisers (eg: Facebook) for the purposes outlined above.
We may share Personal Information with other organisations in the following circumstances:
To provide measurement services and target Ads;
If any applicable law or a public authority requires your Personal Information;
If We need to share Personal Information to establish, exercise or defend our legal rights (this includes providing Personal Information to others for the purposes of preventing fraud and reducing credit risk);
To an organisation we sell or transfer (or enter into negotiations to sell or transfer) any of our businesses or any of our rights or obligations under any agreement that we may have with you;
To any vendor or the third-party service provider appointed by us to provide products, services or offers;
For storage of sale contract and for the usage of third-party software used for electronic signature of the relevant documentation;
To any other successors in title of Adissia.
Adissia shall update this privacy policy at its sole discretion from time to time. You are advised to check this page for any changes in the privacy policy and to stay informed about how your Personal Information is protected by us, and you acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of any modifications.
Your acceptance of these terms: By using the App, you signify your acceptance of this privacy policy as may be modified from time to time. Your continued use of the App after we make changes is deemed to be acceptance of those changes, as they are binding on you. You must not access the App if you do not agree with our privacy policy and practices.
Your Personal Information may be transferred to and stored in servers and facilities located to countries outside country or region in which you reside. Some of these countries may not provide the same level of data protection as the country in which you reside.
We only transfer Personal Information to these countries, when it is necessary for the services we provide you, or subject to appropriate safeguards that assure the protection of your Personal Information, such as contractual arrangements (as appropriate) or otherwise in accordance with applicable laws.
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